Episode 55: A Look at China’s Hospitality Industry (with Jack Widagdo of Six Senses)

Date Published: June 10, 2021

Welcome back to the Unconstrained Conversations podcast! In anticipation of our second Hospitality Tech Hub live event focused on the Asia-Pacific region next week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jack Widagdo, general manager of Six Senses Qing Cheng Mountain located in Chengdu, China. Jack and his team are achieving record performance by focusing on their domestic drive to market, maintaining the exceptional service Six Senses is known for while optimizing ADR from the surge in demand.

Other topics discussed include:

• The necessity of learning to work smarter to accommodate for drastic talent shortage
• How constant communication between forecast and operations is critical
• Changing travel trends in China
• Advice for future hospitality leaders

Thanks for listening and be sure to join us for our Hospitality Tech Hub: APAC Forum on June 17th. Register HERE.

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If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.